 |  |  |
Everytime my friend opens up the client it will ask for his username and pass, then when he goes in and chooses a server to go on when it loads it stops and says FATAL ERROR. Any suggestions?
| | |
Microsoft XP
32
Not sure
Not sure
The newest client
No problems in past
704 RAM
Enough
No
No
| | |
He can run the game single player and on the main site just fine but when he uses the World of Minecraft client it will give him the FATAL ERROR sign. I hope thats enough information.
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He can run the game single player and on the main site just fine but when he uses the World of Minecraft client it will give him the FATAL ERROR sign. I hope thats enough information.
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Can he run the game single player and on the main site?
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Try reinstalling Java, or by getting the newest Java client. Go here: http://java.com/en/download/installed.jsp?detect=jre&try=1
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is that the client is programmed to use 800mb of RAM. He has less than that, so he should go to the run batch file, edit it, and find and replace -Xms800M -Xmx800M with -Xms500M -Xmx500M.
That should solve his problems.
| | |
The whole message is:
A fatal error has been detected by the Java Runtime Environment:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x690ccec9, pid=79500, tid=79224
JRE version: 6.0_17-b04
Java VM: Java HotSpot(TM) Client VM (14.3-b01 miked mode, sharing windows-x86)
problematic frame: C [atioglxx.ddl+0xccec9]
an error report file with more information is saved as:
C:\Documents and settings\************\Desktop\Minecraft\hs_err_pid79500.log
if you would like to submit blah blah blah...
Thats the entire message I hope you can help. I have tried all your suggestions so far and none of them have worked.
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I'd like to see the log file, if possible. It has more information that may be relevant.
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#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6954ac8e, pid=3836, tid=3276
#
# JRE version: 6.0_22-b04
# Java VM: Java HotSpot(TM) Client VM (17.1-b03 mixed mode windows-x86 )
# Problematic frame:
# C [atioglxx.dll+0x51ac8e]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x3aaf3400): JavaThread "Thread-3" [_thread_in_native, id=3276, stack(0x3b450000,0x3b4a0000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x3b5b51a8, EBX=0x3b5bc1d4, ECX=0x00000000, EDX=0x3b550608
ESP=0x3b49d928, EBP=0x3b5bc1b0, ESI=0x69afc558, EDI=0x3b630460
EIP=0x6954ac8e, EFLAGS=0x00010202
Top of Stack: (sp=0x3b49d928)
0x3b49d928: 00000002 3b49da10 3b5bc1b0 3b630460
0x3b49d938: 00000000 00000000 0000000c 00000001
0x3b49d948: 00000001 00000016 00000000 00000000
0x3b49d958: 00000000 00000000 00000001 00000000
0x3b49d968: 00000000 00000000 00000000 00000000
0x3b49d978: 6951fc5d 3b5bc1b0 3b49d99c 0000000c
0x3b49d988: 3b5633f0 3b5b8ca0 3b5b8c80 3b60d6e0
0x3b49d998: 00000000 00000000 00000000 00000000
Instructions: (pc=0x6954ac8e)
0x6954ac7e: 44 24 18 e8 4a d6 fa ff 8b 0b 8b 45 0c 8b 49 08
0x6954ac8e: 8b 11 6a 01 6a 03 50 ff 52 10 8b 4c 24 5c 8b 74
Stack: [0x3b450000,0x3b4a0000], sp=0x3b49d928, free space=1363b49d45ck
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [atioglxx.dll+0x51ac8e]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j org.lwjgl.opengl.WindowsContextImplementation.nCreate(Ljava/nio/ByteBuffer;Ljava/nio/IntBuffer;Ljava/nio/ByteBuffer;)Ljava/nio/ByteBuffer;+0
j org.lwjgl.opengl.WindowsContextImplementation.create(Lorg/lwjgl/opengl/PeerInfo;Ljava/nio/IntBuffer;Ljava/nio/ByteBuffer;)Ljava/nio/ByteBuffer;+10
j org.lwjgl.opengl.Context.<init>(Lorg/lwjgl/opengl/PeerInfo;Lorg/lwjgl/opengl/ContextAttribs;Lorg/lwjgl/opengl/Context;)V+104
j org.lwjgl.opengl.Display.create(Lorg/lwjgl/opengl/PixelFormat;Lorg/lwjgl/opengl/Drawable;Lorg/lwjgl/opengl/ContextAttribs;)V+88
j org.lwjgl.opengl.Display.create(Lorg/lwjgl/opengl/PixelFormat;)V+9
j org.lwjgl.opengl.Display.create()V+13
j com.mojang.minecraft.l.run()V+88
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x002b6800 JavaThread "DestroyJavaVM" [_thread_blocked, id=2860, stack(0x008c0000,0x00910000)]
0x3ae37400 JavaThread "Timer-0" [_thread_blocked, id=2524, stack(0x3b4a0000,0x3b4f0000)]
=>0x3aaf3400 JavaThread "Thread-3" [_thread_in_native, id=3276, stack(0x3b450000,0x3b4a0000)]
0x3ab2fc00 JavaThread "Thread-2" daemon [_thread_blocked, id=3272, stack(0x3b400000,0x3b450000)]
0x3af35400 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=1784, stack(0x3b3b0000,0x3b400000)]
0x3af2c800 JavaThread "TimerQueue" daemon [_thread_blocked, id=2884, stack(0x3b2e0000,0x3b330000)]
0x3aec6800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=4028, stack(0x3b1d0000,0x3b220000)]
0x3aea8c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1220, stack(0x3b140000,0x3b190000)]
0x3aea8400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2800, stack(0x3b0f0000,0x3b140000)]
0x3aea4400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3184, stack(0x3b0a0000,0x3b0f0000)]
0x3ab27400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3868, stack(0x3ad70000,0x3adc0000)]
0x3ab18800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3012, stack(0x3ad20000,0x3ad70000)]
0x3ab17000 JavaThread "Attach Listener" daemon [_thread_blocked, id=352, stack(0x3acd0000,0x3ad20000)]
0x3ab15c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1476, stack(0x3ac80000,0x3acd0000)]
0x3ab07c00 JavaThread "Finalizer" daemon [_thread_blocked, id=1672, stack(0x3ac30000,0x3ac80000)]
0x3ab03000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3984, stack(0x3abe0000,0x3ac30000)]
Other Threads:
0x3ab00800 VMThread [stack: 0x3ab90000,0x3abe0000] [id=2520]
0x3ab3a800 WatcherThread [stack: 0x3adc0000,0x3ae10000] [id=1728]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 4928K, used 2875K [0x02990000, 0x02ee0000, 0x13430000)
eden space 4416K, 64% used [0x02990000, 0x02c57918, 0x02de0000)
from space 512K, 5% used [0x02e60000, 0x02e67528, 0x02ee0000)
to space 512K, 0% used [0x02de0000, 0x02de0000, 0x02e60000)
tenured generation total 10944K, used 4414K [0x13430000, 0x13ee0000, 0x34990000)
the space 10944K, 40% used [0x13430000, 0x1387fb58, 0x1387fc00, 0x13ee0000)
compacting perm gen total 12288K, used 10192K [0x34990000, 0x35590000, 0x38990000)
the space 12288K, 82% used [0x34990000, 0x35384148, 0x35384200, 0x35590000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f03000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da97000 C:\Program Files\Java\jre6\bin\client\jvm.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x6d7a0000 - 0x6d7ac000 C:\Program Files\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files\Java\jre6\bin\java.dll
0x6d280000 - 0x6d288000 C:\Program Files\Java\jre6\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7e0000 - 0x6d7ef000 C:\Program Files\Java\jre6\bin\zip.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x774e0000 - 0x7761e000 C:\WINDOWS\system32\ole32.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x6d230000 - 0x6d27f000 C:\Program Files\Java\jre6\bin\fontmanager.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x7c9c0000 - 0x7d1d8000 C:\WINDOWS\system32\shell32.dll
0x6d600000 - 0x6d613000 C:\Program Files\Java\jre6\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x6d620000 - 0x6d629000 C:\Program Files\Java\jre6\bin\nio.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x3b4f0000 - 0x3b547000 C:\Documents and Settings\Linas\Desktop\minecraft\native\windows\lwjgl.dll
0x5ed00000 - 0x5edcc000 C:\WINDOWS\system32\OPENGL32.dll
0x68b20000 - 0x68b40000 C:\WINDOWS\system32\GLU32.dll
0x73760000 - 0x737ab000 C:\WINDOWS\system32\DDRAW.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x6d350000 - 0x6d356000 C:\Program Files\Java\jre6\bin\jawt.dll
0x69030000 - 0x69bcd000 C:\WINDOWS\system32\atioglxx.dll
0x3b660000 - 0x3b67f000 C:\WINDOWS\system32\atiadlxx.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
VM Arguments:
jvm_args: -Djava.library.path=native\windows -Dsun.java2d.noddraw=true -Dsun.awt.noerasebackground=true -Dsun.java2d.d3d=false -Dsun.java2d.opengl=false -Dsun.java2d.pmoffscreen=false -Xmx800M
java_command: Main
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=C:\Program Files\PC Connectivity Solution\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static
USERNAME=Linas
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 8 Stepping 0, AuthenticAMD
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 3
CPU:total 1 (1 cores per cpu, 1 threads per core) family 6 model 8 stepping 0, cmov, cx8, fxsr, mmx, sse, mmxext, 3dnow, 3dnowext
Memory: 4k page, physical 1310196k(759772k free), swap 3127136k(2517180k free)
vm_info: Java HotSpot(TM) Client VM (17.1-b03) for windows-x86 JRE (1.6.0_22-b04), built on Sep 15 2010 00:56:36 by "java_re" with MS VC++ 7.1 (VS2003)
time: Fri Oct 29 12:00:38 2010
elapsed time: 11 seconds
WoM Coins: 18
Way more info.
What OS is he using?
32 or 64 Bit?
Version of Java?
Dual+boot?
Version of client?
Had problems in past?
How much RAM does he have?
How much Video RAM does he have?
Is he running more than 1 client at any given time?
Does his OS frequently crash or hang?