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Hi there,
Since I did not get a reply since I created a support ticket, I'll post my problem here, maybe someone will see it...
A day ago, I needed a new larger map, so I went through the process of buying one through Payal on the website, via My Account section.
Transaction was fully completed, and in my paypal accout I see the $18.95 payment to Norganna's AddOns Pty Ltd.
But the problem is I never got the map! It does not appear anywhere, no trace of that 128MV new map...
Last time I paid my 64MV map it was instantly ready, this time something went wrong...
Can someone please look at the problem?
Thanks again...
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If that doesn't work, try logging out then logging in again and see if anything changes
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I dont have another button, an I tried all logging in/out, cache etc... nothing worked...
In game I type /worlds and I see only my 5 actual, the new one does not exist.
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Ok, thanks Lunick
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I've never seen a problem like this before... But, I hope you do get your new world, so you can build more really cool stuff... like as in your nyc world!
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I bought the map TO EXTEND nyc to 1024 512 256 :)
I am quite frustrated :(
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I dont know what blocked it...
Maybe a technical problem on the website? Maybe 5 maps is the max we can manage? Maybe the fact I allready bought one a year ago is making a conflict?
I hope this would be sloved....
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I am sorry for your frustration but you will have to wait. The system is not automatic, Norganna recieves the money and then they assign the map to yoru account. moujave has not been on today so he hasn't been able to assign the map for you. It's being looked into.
Just be patient please.
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PM sent.
It's actually an automated process so we are looking into what went wrong.
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PM replied :)
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Resolved.
WoM Coins: 291
Well I'm not too sure about this, but. Try going to www.womrealms.com and goto edit and scroll down to where is says add additional world. There should be another sign saying do you want to use it, but as I said I'm not sure. You know how when you get artist and higher ranks it gives you an additional world and you scroll down there to get it. Well I think that's what you are supposed to do.